Shipping policy

Shipping and Delivery Policy - M&S Luxury

We are pleased to fulfill your orders and provide a luxury and secure shopping experience. Our store offers worldwide shipping to ensure our exquisite jewelry pieces reach you wherever you are.

1. Shipping Origin & Customs:
To ensure the highest quality of craftsmanship and exclusive designs, our luxury jewelry items are shipped directly from our international production and design facilities located in Pakistan, under the management of our global team. Please note that any local customs duties or import taxes imposed by your country's authorities are the responsibility of the customer and are payable to the shipping company upon delivery.

2. Estimated Delivery Time:
* Order Processing: It takes 1 to 3 business days to carefully inspect, pack, and prepare your jewelry pieces before they are handed over to the courier.
* Delivery Window: Once shipped, delivery to the Arabian Gulf region and international destinations takes between 7 and 12 business days (timeframes may vary slightly depending on your specific city and local customs clearance).

3. Shipping Cost:
Shipping fees will be clearly calculated and displayed on the checkout page before you complete your payment, based on your delivery address and location.

4. Order Tracking:
Once your order is shipped, you will automatically receive a tracking number via email or phone. You can use this number to track your luxury package's journey step-by-step until it reaches your doorstep.

If you have any questions about your shipment, please feel free to contact our support team directly via email at: management@msluxury.site